PATIENTS
INSURANCE & FINANCIAL
TREATMENT FEES
At Walla Walla OMS, we provide our patients with the highest quality of surgical care possible at reasonable treatment fees. Estimates are given after the surgeons have reviewed X-rays and/or other pertinent information, or at the time of the initial consultation appointment. We make every effort to provide our patients with convenient financial options for their surgical care.
INSURANCE
Our helpful staff is experienced in assisting our patients with their insurance-billing needs. We are happy to bill your insurance carriers for treatment rendered, or submit requests for predetermination of benefits and/or preauthorization for planned surgical procedures. Please bring your policy information with you to your appointment.
Please note: All levels of payment by insurance companies, including allowed fees and usual and customary (UCR), are governed by the premiums paid, and are not related to the actual charges. Our fees are based upon a combination of our costs, our time, and our constant dedication to supplying our patients with the highest quality of surgical care possible. The treatment recommended by our office is never based on what your insurance company will pay; your treatment should not be governed by your insurance contract. It should be understood that the dental insurance contract is between the insurance company and the patient, who bears the ultimate financial responsibility. Please take the time to review your insurance contract thoroughly so that we may best serve you.
As always, please feel free to contact any member of our office staff with any questions you might have regarding treatment fees, insurance, and billing.
FINANCIAL
Payment is due in full at the time services are rendered unless other arrangements have been made in advance. For your convenience, we accept Visa, MasterCard, and Discover cards. We will happily bill your insurance policy/policies for your treatment. Most insurance companies respond to claims within 4 to 6 weeks. Our statements are sent out at the end of each month to all patients who have an outstanding balance. Please call our office if your statement does not reflect an insurance payment within 4 to 6 weeks after services have been rendered. Please be aware that any fees charged for your treatment are your responsibility, regardless of your insurance coverage.
Billing Concerns/Questions
(509) 529-3760
